A payment reversal initiated by a cardholder with their bank or credit card company for a transaction made through the Cash App platform is a dispute over a purchase. For example, if a user sends money through Cash App for goods that are never received, they might file a dispute with their financial institution to recover the funds.
This process provides a layer of consumer protection, allowing individuals to seek reimbursement when they believe they have been defrauded or have received faulty goods or services. Historically, such mechanisms have been in place to safeguard consumers against unscrupulous merchants and ensure fair business practices. The existence of these procedures promotes confidence in digital payment platforms.
